General Terms and Conditions of Business

1. General

1.1. Payrexx is a service of Payrexx AG (hereinafter “Provider”). By registering as a Payrexx user you (hereinafter “Payrexx User”) are accepting the following General Terms and Conditions of Business (hereinafter “GTC”) for use of Payrexx.

1.2. The offering is addressed solely to individuals aged 18 or over.

1.3. The Provider shall reserve the right to expand, alter or delete services and to carry out improvements, in particular if the latter serve to facilitate technical progress; appear necessary or prevent abuse. Alterations may result in changes to the appearance of the Payrexx websites. The Provider shall only undertake these changes insofar as the Payrexx User can reasonably be expected to accept them or the law obliges the Provider to make them.

1.4. The Provider may, with the consent of the Payrexx User, also alter the content of the existing contract and these GTC. Consent to the alteration shall be deemed to have been given if the Payrexx User does not object to the change within one month of receipt of notification of the change. The Provider shall, when making notification of the change, undertake to inform the Payrexx User of the consequences of any failure to object.

2. Object of the contract, Amendments to the contract

2.1. Payrexx is an online service enabling users to offer their customers online payment options on their own website or via the Payrexx portal.

2.2. Payrexx offers users different service packages: a free package (“PayrexxFree”) and several paid packages („PayrexxStarter“, „PayrexxPlus“, „PayrexxPremium“ and „PayrexxEnterprise“. An overview from the various packages you find under https://www.payrexx.com/en/pricing).

2.3. The PayrexxStarter, PayrexxPlus, PayrexxPremium and PayrexxEnterprise user agrees that his bill is deliverd electronically (e-mail). It is valid without a signature.

2.4. The Provider shall be entitled to make use of third parties to perform services at any time and to any extent he desires.

2.5. Should the user be inactive for 60 days then the Provider shall, following a prior reminder by e-mail, be entitled to deactivate the service.

2.6. Proper names shall be the property of the corresponding owners.

3. Personal data

3.1. The Payrexx User shall affirm that the personal data provided is true and complete. The Payrexx User shall declare his/her consent to his/her data being registered with the Provider and stored electronically. Data shall not be forwarded to third parties unless the Payrexx User provides his/her express consent or forwarding is necessary to provide the service package (e.g. data is forwarded to the relevant registration body in order to register a domain). All Payrexx Users shall be obliged to keep their personal data up-to-date. In order to avoid any abuse by unauthorized third parties Payrexx Users shall be obliged to keep their log-in data secret.

4. Duration of the contract; Termination; Discontinuation of the service; Repayment of fees paid in advance

4.1.  Users may delete their PayrexxFree accounts at any time independently. To do so the Payrexx User should log into his/her Payrexx page; select the Settings menu and use the corresponding option to delete his/her account.

4.2. Insofar as the relevant technical specifications do not foresee anything else, the contract for the packages which are subject to charge shall run for twelve months and be extended for the same period of time if it is not terminated one month before the end of the corresponding period of validity. Terminations made by e-mail must be sent from the e-mail address given by the user as his/her contact address in his/her Payrexx account. The registered user name and termination date must be stated when terminating a contract.

4.3. The Provider shall be entitled to terminate the contractual relationship unilaterally without giving reasons and with a period of notice of 3 months. In such cases the corresponding percentage of any fees paid in advance shall be reimbursed. Termination may be made without notice in the event it comes to the Provider’s notice that the Payrexx User has not complied with his/her obligations. Such non-compliance may also have civil and penal law consequences for the user. In such cases the corresponding percentage of any fees paid in advance shall not be reimbursed. The Provider shall, furthermore, be entitled to deactivate the user’s account and to block access insofar as fees are paid. The Provider shall, in such cases, also be entitled to have the user’s domain deleted by the relevant registration body (“CLOSE”). By accepting these GTC the user shall expressly provide Payrexx with the authorization to make such a termination declaration.

4.4. Termination of additional options which are subject to payment shall not affect the remaining contractual relationship.

4.5. The Provider shall, following termination of the contractual relationship, no longer be obliged to perform the contractual services. He may delete all of the Payrexx User’s data which is stored on the server, including e-mails in inboxes.

5. General obligations of the Payrexx User

5.1. The Payrexx User shall undertake to comply with all regulations in the relevant canton and in Switzerland. This shall also apply explicitly to any additional valid regulations governing the operation of an online shop.

5.2. The user shall, when using the service, undertake not to carry out any activities infringing on third party rights (including third party personal rights).

5.3. The Payrexx User shall be responsible for carrying out regular back-ups of all data and software settings which he/she is able to access. The user must, in any case, carry out a data back up before making any changes or prior to any maintenance work carried out by the Provider insofar as this work was announced in good time by the Provider.

6. Service disruptions

6.1. The Provider shall make every effort to provide uninterrupted availability and error-free functionality. The user shall, however, accept that, for technical reasons and due to the dependence on external factors such as telecommunications networks, it is impossible to provide uninterrupted availability of the Payrexx account. The user shall, accordingly, not have any claim to uninterrupted access. Limitations to access which are only temporary shall not entitle the user to any warranty claims or the right to extraordinary termination of the contract. In the case of limitations to access exceeding external factors which are beyond the Provider’s control the Provider shall retain the right to limit either the extent of access or the time during which access is available, in particular in the event of temporary blocking of Payrexx accounts to facilitate the execution of technical improvements; to remedy errors and disruptions; etc.

7. Liability

7.1. The Provider shall not be liable for any data lost by users or for any personal data relating to users of the service which is obtained by unauthorized third parties (e.g. hackers).

7.2. The Provider shall, furthermore, not be liable for the abuse of any information and data which users themselves make available to third parties.

7.3. The Provider shall not be liable for the user’s activities.

7.4. The Provider shall not accept any liability for loss of turnover or any other damages resulting from disruption of a function or the non-availability of Payrexx. Any other claims for damages against Payrexx AG shall be excluded, with the exception of claims relating to injuries to life, body and health. This exclusion shall not apply to damages resulting from a grossly negligent breach of obligation on the part of Payrexx AG or an intentional or grossly negligent breach of obligation on the part of a legal representative or vicarious agent of Payrexx AG.

7.5. In the event of a liability claim against the Provider or affiliated providers the maximum liability sum shall be equivalent to the fees charged for one year.

8. Data protection

8.1. The Payrexx User is aware that the Provider is, for technical reasons, able to view content stored on the server at any time. Over and above this it is theoretically possible that the Payrexx User’s data may be accessed by unauthorized third parties when being transmitted via the Internet.

9. Right of withdrawal

9.1. Payrexx users are granted with the right of withdrawal. More information can be found under cancellation policy.

10. Concluding provisions

10.1. Should individual provisions of this contract be or become invalid then this shall not affect the validity of the remaining provisions.

10.2. Swiss law shall apply. This shall also apply when users from other countries register to use the service. The place of jurisdiction shall be the Provider’s place of business.