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All inquiries are personally handled by our sales team in Thun (Switzerland)
Benefit from the expertise of over 60,000 successful customer relationships
"Mit Payrexx läuft’s einfach rund. Und der Support ist prompt, kompetent, unkompliziert – genau wie wir’s mögen."
Andreas Wyss
Gründer & CEO Boatpark AG
Frequently Asked Questions
How quickly will my earnings be paid out?
All transactions that you process using Payrexx will be paid out to the bank account you have provided, according to the defined settlement period. This ensures the most reliable and secure payout.
Specifically, you can choose between:
Monthly payouts
Weekly payouts
Daily payouts
How secure is an online transfer?
The security of you and your customers is of great importance to Payrexx. Therefore, we have always been committed to meeting the highest security standards to ensure that payments can be processed reliably and risk-free. Specifically, we focus on the following points:
European General Data Protection Regulation (GDPR)
PCI DSS Level 1
SSL (Secure Socket Layer)
3-D Secure procedure
How can I keep track of my payments?
The software from Payrexx offers you a simple and comprehensive overview of all transactions made. In your Dashboard, all payments are listed, along with status, amount, description, customer information, and date.
For the optimal export of your payments, you can set various filters, save them, and then download the file as a CSV or XLSX file.
What costs arise when using Payrexx?
With Payrexx, all transaction fees are fully included in a single contract, with no hidden costs. This means you only pay the clearly stated fees to Payrexx, without the need for additional contracts or fees with other providers.
The different Payrexx pricing models offer the perfect service for every company – whether SME, start-up, individual, or high-turnover business. And best of all: before you decide, you can test our solution for 30 days free of charge, with no credit card or other obligations required.
Can I accept payments in different currencies?
Yes, with Payrexx, you can easily receive payments in different currencies. Payouts are made in CHF and EUR, with no exchange fees. This way, you offer international payment flexibility with transparent conditions.
What technical requirements do I need?
None! Since the software from Payrexx is completely browser-based, you neither need to download a program nor install anything specific. You only need access to the Internet and your login details – and you're all set to access your Payrexx account from anywhere.
Is Payrexx suitable for SMEs?
Yes, even better: Payrexx is specifically tailored to the needs and requirements of SMEs! For SMEs with higher payment volumes, we also offer exclusive subscriptions with particularly favorable transaction fees.
