Datatrans vs Stripe
Classic Swiss PSP vs. international developer PSP
Datatrans by Planet is an established Swiss PSP with a focus on professional payment processing for larger companies. Stripe is an internationally known payment solution with a strong focus on developers and API flexibility. Both target technically savvy companies – but differ fundamentally in contract structure, costs and Swiss market coverage.
Total monthly costs of Datatrans and Stripe with a turnover of CHF 20,000
Total monthly costs of Datatrans and Stripe with a turnover of EUR 100,000
What are the advantages and disadvantages of Datatrans and Stripe?
Datatrans convinces with Swiss payment methods including PostFinance Pay, a high Google rating (4.1 stars) and omnichannel support. Disadvantages are the required acquirer contract, paid plugins, a paid support hotline and high monthly fixed costs from 20 EUR.
Stripe points with high API flexibility, no monthly fixed costs, many customization options and free plugin availability. Disadvantages are high transaction fees, no PostFinance Pay, no personal support and a complex setup.
Comparison table advantages and disadvantages Datatrans vs Stripe
Datatrans
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
Free trial available
High awareness
High Google rating
Support for omnichannel payments (POS)
Disadvantages
Partially paid plugins
Complex setup
No e-commerce tools
High monthly fixed costs
Fees not transparent
Paid support hotline
Stripe
Advantages
Numerous payment methods (including TWINT)
Free plugins
No monthly fixed costs
Ideal for international payments
Many customization options
Support for omnichannel payments (POS)
Disadvantages
No support for
PostFinance PayComplex setup
No e-commerce tools
High transaction fees
Only email and chat support
Average Google rating
Which payment methods do Datatrans and Stripe offer?
Both providers support credit cards, TWINT, Apple Pay and Google Pay. Datatrans additionally offers PostFinance Pay and Reka, which are missing from Stripe. Stripe supports neither PostFinance Pay nor Reka. Neither offers Samsung Pay, WIR Pay, Centi or Pay by Bank. With 12 compared to 10 payment methods, Datatrans has a slightly broader coverage for the Swiss market.
Comparison table payment methods Datatrans vs Stripe
Datatrans
Stripe
How do the integrations of Datatrans and Stripe differ?
Stripe offers free plugins for Shopify, WooCommerce, Shopware, JTL, Ecwid, Drupal, Magento, and Prestashop – a very wide coverage. With Datatrans, some plugins are paid, and support for Shopify and Prestashop is lacking. Stripe additionally scores with automation tools like Make and Zapier. Neither provides integrated e-commerce tools. Regarding integrations, Stripe has the clear advantage.
Comparison table plugins and integrations Datatrans vs Stripe
Datatrans
Stripe
How does the customer support of Datatrans and Stripe differ?
Datatrans offers a paid support hotline with professional assistance. Stripe exclusively offers email and chat support without personal contact persons. Google reviews: Datatrans 4.1 stars (26 reviews), Stripe 3.1 stars (8 reviews). Both providers have a rather narrow review base. For companies that value telephone support, Datatrans offers more – albeit for a fee.
For whom is Datatrans suitable and for whom Stripe?
Datatrans is suitable for larger Swiss companies that require PostFinance Pay and Reka, already have an acquirer contract, and are looking for professional omnichannel solutions. Stripe is the better choice for companies with their own developer team, an international focus, and a need for highly flexible API integrations without a separate acquirer contract.
How easy is the setup of Datatrans compared to Stripe?
Stripe relies on a developer-centric integration with extensive API documentation and does not require a separate acquirer contract. With Datatrans, an acceptance contract must first be concluded with an acquirer before the test account is activated. Both providers require technical expertise. Stripe offers the faster start, Datatrans the more structured process for enterprise customers.
How much does Datatrans cost compared to Stripe?
With a monthly turnover of EUR 20,000, Datatrans costs EUR 398 (excluding acquiring), and Stripe costs EUR 640. Datatrans appears to be cheaper, but acquiring fees (approx. 1.6%) must still be added, bringing the total costs to a similar level. With a turnover of EUR 100,000: Datatrans EUR 2,015 (excluding acquiring), Stripe EUR 3,200. Stripe waives fixed costs, but compensates for this with higher transaction fees (2.9% + EUR 0.30).
Comparison table costs Datatrans vs Stripe
Provider
Subscription
Setup costs
Monthly costs
Transaction fees
Datatrans
Get Started
CHF 0.00
CHF 20.00
1.60%
+
CHF 0.29
Datatrans
Scale Now
CHF 0.00
CHF 125.00
1.60%
+
CHF 0.29
Stripe
Stripe
CHF 0.00
CHF 0.00
2.90%
+
CHF 0.30
Additional Remarks
Datatrans
Datatrans is not a Payment Facilitator – Comerciante:innen therefore need a separate acceptance agreement with an acquirer before payment processing can be set up. The stated costs therefore do not include any acquiring fees (approx. 1.6% extra). The test account is only activated after the acquirer agreement has been concluded.
Stripe
For the implementation of Stripe, merchants should have developer knowledge. For verification, a valid photo ID and a commercial register number are required. For large companies, Stripe offers special conditions, which can be requested from sales.
Conclusion: Datatrans or Stripe – which PSP is better?
Datatrans offers a paid support hotline with professional assistance. Stripe exclusively offers email and chat support without personal contact persons. Google reviews: Datatrans 4.1 stars (26 reviews), Stripe 3.1 stars (8 reviews). Both providers have a rather narrow review base. For companies that value telephone support, Datatrans offers more – albeit for a fee.
