Datatrans vs. Worldline
Swiss PSP vs. global payment service provider – two enterprise approaches
Datatrans by Planet and Worldline are both established payment service providers with many years of experience. Datatrans operates as a classic Swiss PSP with a separate acquirer contract, while Worldline offers combined acquirer and PSP services. Both target professional online shops – but there are clear differences in transparency, support, and costs.
Total monthly costs of Datatrans and Worldline with a turnover of CHF 20.000
Total monthly costs of Datatrans and Worldline with a turnover of CHF 100,000
What are the advantages and disadvantages of Datatrans and Worldline?
Datatrans convinces with a high Google rating (4.1 stars), omnichannel support, and a wide range of payment methods. Disadvantages are the required separate acquirer contract, paid plugins, a paid support hotline, and high monthly fixed costs.
Worldline offers no monthly fixed costs, omnichannel solutions, and dynamic currency conversion. Disadvantages are the not very transparent fee structure, paid plugins, a paid support hotline, and, with 2.9 stars, a lower Google rating than Datatrans.
Comparison table advantages and disadvantages Datatrans vs Worldline
Datatrans
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
Free trial available
High awareness
High Google rating
Support for omnichannel payments (POS)
Disadvantages
Partially paid plugins
Complex setup
No e-commerce tools
High monthly fixed costs
Fees not transparent
Paid support hotline
Worldline
Advantages
Numerous payment methods (including TWINT and PostFinance Pay)
No monthly fixed costs
High recognition
Support for omnichannel payments (POS)
Disadvantages
Partially paid plugins
No e-commerce tools
Fees not transparent
Paid support hotline
Relatively low Google rating
Which payment methods do Datatrans and Worldline offer?
Both providers support credit cards, TWINT, PostFinance Pay, Apple Pay, Google Pay and purchase on account. Both offer Reka, but neither Samsung Pay, WIR Pay, Centi nor Pay by Bank. In terms of payment methods, Datatrans and Worldline are neck-and-neck, each supporting 12 methods. For Swiss Merchants, both offer solid, but not maximum coverage.
Comparison table of payment methods Datatrans vs Worldline
Datatrans
Worldline
How do the integrations of Datatrans and Worldline differ?
Datatrans offers plugins for WooCommerce, Shopware, JTL, Ecwid, Drupal and Magento – some of which are paid. Worldline supports WooCommerce, Shopware, JTL, Drupal and Magento, but does not offer Shopify or Ecwid. Neither provider offers integrated e-commerce tools. Worldline additionally offers a combination with Wix for Comerciantes who want to set up an online shop at the same time. Datatrans has a slight advantage with its Ecwid support.
Comparison table plugins and integrations Datatrans vs Worldline
Datatrans
Worldline
What is the status of support at Datatrans and Worldline?
Both providers rely on paid support hotlines – a disadvantage for SMEs without a large budget. Google reviews: Datatrans 4.1 stars (26 reviews), Worldline 2.9 stars (674 reviews). Datatrans has significantly higher customer satisfaction, but based on a smaller review base. Neither of the two providers offers free personal support.
For whom is Datatrans suitable and for whom Worldline?
Datatrans is suitable for larger Swiss companies with high transaction volumes that already have an acquirer contract and are looking for a pure PSP solution. Worldline is the better choice for companies that prefer a combined acquirer-PSP solution and have international omnichannel requirements, such as with dynamic currency conversion.
Which provider is easier to set up – Datatrans or Worldline?
With Datatrans, a separate acceptance agreement must first be concluded with an acquirer before the test account can be set up. Worldline offers a combined package without a separate acquirer agreement, but requires the sales team to be contacted for individual solutions. Both providers are geared more towards professional Comerciantemembers and require a certain amount of setup effort.
How much does Datatrans cost compared to Worldline?
With a monthly turnover of 20,000 EUR, Worldline costs 378 EUR, Datatrans 398 EUR. Important: The Datatrans price does not include the acquiring costs, as a separate acquirer contract is required. With Worldline, acquiring and processing are combined. With a turnover of 100,000 EUR: Worldline 1,890 EUR, Datatrans 2,015 EUR (excluding acquiring). The actual total costs of Datatrans are therefore significantly higher than indicated.
Comparison table of costs Datatrans vs Worldline
Provider
Subscription
Setup costs
Monthly costs
Transaction fees
Datatrans
Get Started
CHF 0.00
CHF 20.00
1.60%
+
CHF 0.29
Datatrans
Scale Now
CHF 0.00
CHF 125.00
1.60%
+
CHF 0.29
Worldline
Worldline E-Payments
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Pay By Link
CHF 0.00
CHF 0.00
1.70%
+
CHF 0.19
Worldline
Worldline Web powered by Wix
CHF 0.00
CHF 29.00
1.70%
+
CHF 0.19
Additional Remarks
Datatrans
Datatrans is not a Payment Facilitator – Comerciante:innen therefore need a separate acceptance agreement with an acquirer before payment processing can be set up. The stated costs therefore do not include any acquiring fees (approx. 1.6% extra). The test account is only activated after the acquirer agreement has been concluded.
Worldline
At Worldline, transaction fees are not always fully transparent – individual conditions must be requested from Sales. A paid hotline is used for support requests. In addition to e-commerce packages, Worldline also offers a combined offer with Wix for Comerciante:innen who want to build an online shop at the same time.
Conclusion: Datatrans or Worldline – which provider is the better fit?
Both providers rely on paid support hotlines – a disadvantage for SMEs without a large budget. Google reviews: Datatrans 4.1 stars (26 reviews), Worldline 2.9 stars (674 reviews). Datatrans has significantly higher customer satisfaction, but based on a smaller review base. Neither of the two providers offers free personal support.
